Preparing for your visit
Here’s a checklist to help prepare for your pet’s hotel vacation:
Food
Petworld Resort provides Hill’s pet food. We strongly encourage you to bring your pet’s own food if it is not a brand that we provide. Dietary changes can result in digestive upset. We can freeze, refrigerate and microwave food as requested. We ask that you pre-portion your pet’s meals in plastic baggies.
Treats
We serve your dog Hill’s biscuits throughout the day and for a bedtime snack however you are welcome to bring favorite treats from home.
Bedding
We provide a comfortable bad for each guest. You may bring your pet’s own bed, blanket, towel or t0shirt from home, but please be reasonable with regards to size.
Toys
You may bring any toys that you feel will make your pet’s stay more enjoyable. Please do not bring any toys that have sentimental or memorial value. As there is a chance that the toy may be damaged.
Medication
We request that you bring your pet’s medications clearly labeled with specific instructions to ensure accuracy in his or her medical routine. Please note that we do not administer injections. There is an additional charge for administering medication.
Bowls
Petworld Resort provides food and water bowl for our guest. You are also welcome to bring your pet’s own bowls. However, please do not bring over any breakable item.
Important Details
Please notify us of any significant health issues and/or any charges in your pet’s recent behavior or routine. Your pet’s health is our first priority and any pertinent information will be very helpful as we try to maintain a comfortable and safe experience.
Emergency contacts
Please have two emergency contacts prepared for check-in. while we prefer to speak directly to you, we realize that you may need to leave the name of a trusted friend, relative or neighbor if you feel that you may be difficult to reach. Most often people supply their cell phone numbers.
入住前的準備
入住前，您可以根據以下的提議，為你的狗隻準備Petworld 假期
食物
Petworld Resort提供Hill’s乾糧，但我們強烈建議你自行攜帶自家狗糧。以免您的狗狗於住宿期間因為轉糧引致腸胃不適。我們亦可以根據你的要求將食物急凍，解凍及加熱 (另外收費)。請將你帶來的狗糧，每天食用份量以密實袋及保鮮盒每餐包好。
零食
我們提供Hill’s餅乾作為零食，我們亦歡迎你帶你的狗狗鍾意的零食。
床墊
我們房間配有床墊或床架，你亦可攜帶自家床墊，毛毯，毛巾甚至你的衣物。我們會全部放置於房間中，但請不要帶過大的用品。
玩具
你亦可以幫您的狗狗準備牠最喜愛的玩具；但切勿攜帶貴重及有紀念價值的玩具及物品，因為會有損壞的風險。
藥物
如果你的狗狗需要服用任何藥品，請於藥物上填寫清楚的服用指示，以便我們的寵物護理員可以您及醫生的指示，定時為您的狗狗作出特別的護理及照顧。餵食及使用任何形式藥品，藥物，補充劑等，均需要收取護理費用。
器皿
我們會為您的狗狗提供食物及飲水的器皿，您亦可自備器皿。但有可能打破或碎裂的器皿，請勿攜帶。
重要提示
有關你的狗狗的健康狀況，行為模式及生活習性，請清楚告知我們。你的狗狗的身心健康是我們首要重視的。你準備的詳盡資料，能幫助我們更好地照顧你的狗狗。
緊急聯絡人
於住宿期間，我們可能會因時差或你的旅遊行程而與你失去聯絡；而你可以留下兩位朋友或家人的電話，假如於你的狗狗於住宿期間有任何問題，我們亦可以通知你所信任的朋友。